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21 Oct 2019

Vacancy Details

Job Reference: WS/JH/15740
Job Title: Dynamics 365 / CRM Functional Consultant, West Midlands
Salary: £35,000 to £50,000
Location: West Midlands
Sector: IT
Type: Permanent
Job Description :

Dynamics 365 / CRM Functional Consultant, West Midlands, £35,000 To £50,000

Our client, a highly regarded and well-established Microsoft-centric organisation based in the West Midlands, is growing.
They have a new requirement for a Dynamics 365/CRM Functional Consultant
Key words: Consultant, Functional Consultant, Dynamics, Microsoft Dynamics, CRM, 365/CRM.
Commutable from West Midlands, Birmingham, Wolverhampton, Staffordshire, Shropshire, Telford

The Role:
Working with SMB organisations to help them understand, design and deliver innovative sales and service excellence
solutions in order to drive their business’ forwards.

Key Responsibilities:
• Building strong, long lasting relationships with customers
• Facilitating workshops to understand customer requirements
• Documentation of customer requirements
• Building customer solutions within the Dynamics 365 framework
• Delivering training workshops
• Supporting the Sales Team in developing new Dynamics 365 sales opportunities

Skills/Experience Include:
• Experience either as a consultant or end user of CRM, ideally Dynamics CRM
• Proven ability of understanding, designing, implementing and improving customer experience and/or sales processes
• Excellent interpersonal and communication skills
• Excellent stakeholder management skills
• Understanding of or experience in delivering business change
• Creative problem solving skills
• Project management skills
• Understanding of Microsoft Dynamics 365
• Understanding of Microsoft technology stack including PowerApps and Flow desirable

Personal Qualities:
• Passionate about delivering consistently great customer service
• Willing to travel
HTS Recruitment Ltd
Mob: 07970 494916
Tel: 0121 687 1234


Connect with us at LinkedIn:

HTS, Specialist Recruiters. Contract and Permanent Vacancies.

Consultant : Jayne Hannon
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