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20 Jan 2021

Vacancy Details

Job Reference: WS/JH/15774
Job Title: Technical Author
Salary: £25,000 to £30,000 + Great Benefits
Location: Tamworth
Sector: IT
Type: Permanent
Job Description : Technical Author, £25K to £30K, West Midlands

Our multi-award-winning, market-leading software house client has an vacancy for a Technical Author.

Keywords: Technical Author, Midlands, Staffordshire, Tamworth, Birmingham, Warwickshire, Derbyshire, Leicestershire.

Skills & Experience

• Excellent writing skills, with the ability to translate technical language into documentation that is helpful for software users.
• Meticulous attention to detail.
• At least two years’ experience in software documentation.
• Educated to degree level.
• Substantial experience with Madcap Flare or similar authoring tools.
• Experience of CSS and HTML.
• Experience of the software development lifecycle and documentation’s part within it
• Ability to understand our client’s technology and product suite.

Responsibilities include:

• Writing documentation that provides in-depth information about product features, while using language appropriate for different audiences.
• Adhering to Team Authoring Guide and checking the consistency of terminology used in software and documentation.
• Creation of hardcopy and online documentation in PDF and HTML5 formats.
• Development of video tutorials, including script writing, recording audio, and screen-capturing.
• Liaising with software developers, business analysts, and product managers while documenting software products, to produce technically accurate and engaging documentation.
• Responding to review feedback and updating the documentation accordingly.
• Monitoring and logging time spent on projects promptly and accurately.
• Attending project, team and one-to-one meetings.
• Raising issues about usability and software issues to project leaders and managers.
• Training of team members and providing advice in the absence of the Documentation Manager.

Please send CV ASAP to Jayne at HTS
Mob: 07970 494916
Tel: 0121 687 1234

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HTS, Specialist Recruiters. Contract and Permanent Vacancies

Consultant : Jayne Hannon
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